Pensión Casablanca

“I didn't sleep well the first night due to a very soft mattress. Luckily the staff were very understanding and helpful and found another mattress for me. So one star for the too soft mattress and five stars for the staff. I hope the owner of Pension Casablanca is taking this problem seriously. A very soft mattress is uncomfortable but could also cause back and neck pain. Beside that, I can highly recommend the place.”

“Pension Casablanca is perfectly located in the heart of Santa Cruz. The facilities are spotless, and my bed was very comfortable, complete with two types of pillows. I appreciated the common dining area (equipped with a fridge, microwave, and kettle) and the lovely terrace. I stayed in Room 101, which features a large, beautiful window overlooking the street. While the street noise didn't bother me, there is a small window above the entrance door facing the corridor that lacks a curtain. Because the corridor lights are motion-activated, the room lit up every time someone walked by. I woke up several times the first night because of this, so I highly recommend bringing a sleep mask if you are sensitive to light. Also please note that the check in is autonomous and you need to follow the instructions send in one of many messages sent by the Casablanca. I somehow missed the message that contained the link to check-in instructions with the code to the entrance door and needed to call the helpdesk. It would perhaps help if Casablanca sends only one e-mail and stating clearly that there is no staff in place to receive you and that you need to check-in yourself, instead of 4-5 messages that look like clones, but only one of them contained the link to the check-in instructions. All in all it is a good value for money.”

“I don't typically ever write a review. But this place exceeded my expectations. Great value for the price, very comfortable, quiet, and private. Highly recommend if you're a solo traveler looking for some privacy. Staff was all very kind. I think the inclusion of a shared refrigerator or microwave would be beneficial in the future.”

“I am still staying there, but I love how well kept everything is, and the staff is super nice, and the apartments are really quiet, with many bathrooms, cleanliness is spot on, if I come back here definitely I Will be staying there”